Privacy Policy

Effective Date: November 1, 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (email, password)
• Insurance complaint data and ratings
• Usage analytics and technical information

2. How We Use Your Information

We use your information to:

• Provide and improve our service
• Display aggregated, anonymized ratings and experiences
• Communicate with you about your account
• Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share anonymized, aggregated data for:

• Industry research and analysis
• Regulatory reporting when required by law
• Platform improvements and analytics

4. Data Security

We implement reasonable security measures to protect your information, including:

• Encrypted data transmission and storage
• Access controls and monitoring
• Regular security assessments

5. Your Rights

You have the right to:

• Access and update your account information
• Request deletion of your personal data
• Opt-out of certain data uses

6. Data Retention

We retain your personal information as long as your account is active. Complaint data may be retained in anonymized form for research and platform improvement purposes.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@insurancegripe.com